Privacy Policy

How we protect and use your information

Fal Fragrance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

We never sell your personal information to third parties. Your data is used solely to enhance your experience with Fal Fragrance.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us including:

  • Name and contact details (email, phone number, shipping/billing address)
  • Payment information (processed securely through our payment processor)
  • Purchase history and preferences
  • Account credentials if you create an account

Automatically Collected Information

When you visit our site, we may collect:

  • IP address and browser type
  • Pages you viewed and links clicked
  • Device information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your account or purchases
  • Provide customer support
  • Improve our products and services
  • Personalize your shopping experience
  • Send marketing communications (if you opt-in)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure payment processing (we never store full credit card numbers)
  • Regular security audits
  • Limited access to personal data within our organization

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data

To exercise these rights, please contact us at FalFragrance@gmail.com.

5. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new "Last Updated" date. We encourage you to review this policy regularly.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Fal Fragrance
Sulaymaniyah, Mawlawy Street
Serwani Nwe, Building 4th
Email: FalFragrance@gmail.com